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Shark

Shark PowerDetect NeverTouch Pro

The most hands-free dock here: it refills its own water.

4.0 (2,240)5.1/10
Suction
—
Runtime
120 min
Height
—
Climbs
1.5 in
Mop lift
—
Dock
All-in-one
$1,199.99Amazon price as of Sep 27, 2026

Only 2 left in stock · 1K+ bought last month · Sold by Third-party seller

Our verdict

Genuinely hands-free and a great climber — only worth it at a normal price.

Self-empties for 60 days, refills its own water tank for up to 30 days, washes and dries the pad, and lifts itself over thresholds up to about 1.5 in — but at capture it was sold by a third-party seller at a high price.

Ideal for

Homes with high thresholds that want the least possible maintenance.

Skip it if

Buyers paying far above the usual price, or low furniture (height unknown).

Suctionn/aNavigation7Mopping7Hands-free10Low profilen/aPet hair7Value4

Editor scores

How it rates

  • Suctionn/a
  • Navigation7
  • Mopping7
  • Hands-free10
  • Low profilen/a
  • Pet hair7
  • Value4

Scores are our editorial ratings (0–10), not manufacturer specs. How we score.

Specifications

Full spec sheet

Cleaning

Max suction (claimed)—
Mop systemSonic pad (lifts over carpet, left at base when vacuuming)
Mop lift—
Extending brush/mop for edgesYes
Anti-tangle brushes—

Navigation & fit

NavigationLiDAR
Obstacle avoidance3D structured light
Robot height—
Threshold climbing1.5 in

Battery

Max runtime (claimed)120 min
Battery—

Dock & maintenance

Self-emptyingYes
Dust bag capacity60 days
Washes the mopYes
Mop wash water—
Hot-air mop dryingYes
Refills its own waterYes

Other

Noise (claimed)—
Voice assistants—
Warranty1 year limited

Other details

Self-refillRefills the robot's water for up to 30 days
NeverStuckLifts itself over obstacles and thresholds (about 1.5 in per Vacuum Wars)
PowerDetectDirtDetect, EdgeDetect air jets, pad extends ~1 in
FiltrationHEPA base, odor neutralizer
SuctionShark doesn't publish a Pa figure
Will it fit your home?Check Shark PowerDetect NeverTouch Pro against your furniture height, thresholds and floor plan

Sources: Amazon listing (120 min) + sharkninja.com (AV2800ZE page) + Vacuum Wars (38 mm climbing). Robot height isn't published separately from the base. A dash (—) means the value isn't published anywhere we could verify.

In-depth review

What it's like to own

Shark's NeverTouch Pro base does more than most: it empties the robot, refills its water tank automatically for up to 30 days, and washes and dries the mopping pad after each clean. The robot leaves the pad at the base when it only needs to vacuum.

PowerDetect tech boosts suction on dirty spots, blows air jets to push debris out of edges and extends the pad about an inch while mopping. NeverStuck lets it lift itself over obstacles and thresholds — about 1.5 in in Vacuum Wars' testing, the best climbing in our catalog alongside Dreame's X60.

Shark doesn't publish suction in Pa or the robot's height, so we can't score those. Owners with heavy shedders are very happy, but 15% of ratings are 1-star (mop failures, clogs, getting stuck). At capture it was $1,199.99 from a third-party seller, well above its usual price — check before buying.

Pros

  • Auto water refill (up to 30 days)
  • Climbs ~1.5 in thresholds
  • Pad left at base for vacuum-only runs
  • HEPA + odor neutralizer base

Cons

  • High third-party price at capture
  • Suction (Pa) and height not published
  • 15% 1-star ratings
See it on Amazon

Owner reviews

What buyers say

4.0 (2,240)
  • 5★62%
  • 4★13%
  • 3★6%
  • 2★4%
  • 1★15%

4.0★ from 2,240 ratings (75% 4–5 stars). Owners with dogs and cats praise how much hair it collects and the hands-free base. Complaints: a mop function that failed after 45 days with little help from support, hair clogs and getting stuck on objects.

5.0Sep 7, 2026

Picks up an extraordinary amount of dog hair every day.

— Tess, Amazon.com

5.0Aug 29, 2026

Keeps up with a Golden Retriever, a cat and a baby.

— Verus, Amazon.com

3.0Apr 19, 2026

Hair clogs it and it still runs into things.

— Morgan, Amazon.com

1.0Jul 14, 2026

Mop stopped after about 45 days; support didn't help.

— Knappins FamIly, Amazon.com

Owner reviews from Amazon.com, summarized in our words. Ratings as of Sep 27, 2026.

Ready to decide?

Check today's price and delivery date on Amazon, or stack it against the alternatives.

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Shark PowerDetect NeverTouch Pro
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